Aboriginal and Torres Strait Islander Traineeship ProgramCareer development in retail banking and salesGain a nationally recognised Certificate III qualificationAbout Maxima Group TrainingMaxima is a not-for-profit national employment services and training organisation, working in partnership with small and large businesses across Australia. We have a successful 30 year history delivering employment outcomes for people of Aboriginal and Torres Strait Islander backgrounds, with approximately 280 Aboriginal and Torres Strait Islanders currently placed in Indigenous Traineeships.Your Host EmployerWestpac is Australia’s first and oldest bank operating for over 200 years and also one of its largest. Westpac Group provides personal, business and corporate banking services, as well as superannuation, investment and wealth management services. Westpac offers its employees many opportunities for career progression and skills development in the banking and financial sectors.The OpportunityThis position provides Aboriginal and Torres Strait Islanders an opportunity to engage with their local community as a Bank Teller. As the face of Westpac Bank, you will provide customer service, conduct banking transactions, assist with general enquires and market Westpac products and services.National traineeship wages and conditions apply.Day-to-day duties will include, but not be limited to:Provide face-to-face customer service in branch to personal and business customersPitch sales of Westpac Group products and services and refer specialist enquiriesProduce financial reports, transaction summaries and balance sheetsAssist management and team with daily administrative tasksConduct banking transactions, cash handling and EFTPOSSkills and ExperienceFocus on achieving sales targets and exceeding KPIsHave a sound mathematical and financial acumenExhibit a passionate and positive work attitudeDemonstrated customer service experienceAbility to utilise financial computer software and systemsGreat verbal and written communication abilitiesBenefitsParticipate in Westpac’s Best Banker Programme to obtain professional qualificationsAlign yourself with a strong and nationally recognisable brandObtain a nationally recognised Certificate III qualificationJob security and career development opportunitiesWork alongside supportive colleagues and managementInnovative and progressive office environmentBe a part of a career, not just a jobHow to ApplyPlease note that you must identify as Aboriginal or Torres Strait Islander descent to be eligible for this role.To apply, complete the online application form and attach a copy of your resume and cover letter outlining your suitability for the available role.Only shortlisted candidates will be contacted directly.Applications close Sunday 2nd of August 2020 30000 AUD Australia - NSW Blue Mountains & Central West
Job Opportunity | Indigenous Customer Service Trainee | Westpac | Orange | Maxima Group Training

Indigenous Customer Service Trainee | Westpac | Orange

  • Aboriginal and Torres Strait Islander Traineeship Program
  • Career development in retail banking and sales
  • Gain a nationally recognised Certificate III qualification

About Maxima Group Training

Maxima is a not-for-profit national employment services and training organisation, working in partnership with small and large businesses across Australia. We have a successful 30 year history delivering employment outcomes for people of Aboriginal and Torres Strait Islander backgrounds, with approximately 280 Aboriginal and Torres Strait Islanders currently placed in Indigenous Traineeships.

Your Host Employer

Westpac is Australia’s first and oldest bank operating for over 200 years and also one of its largest. Westpac Group provides personal, business and corporate banking services, as well as superannuation, investment and wealth management services. Westpac offers its employees many opportunities for career progression and skills development in the banking and financial sectors.

The Opportunity

This position provides Aboriginal and Torres Strait Islanders an opportunity to engage with their local community as a Bank Teller. As the face of Westpac Bank, you will provide customer service, conduct banking transactions, assist with general enquires and market Westpac products and services.

National traineeship wages and conditions apply.

Day-to-day duties will include, but not be limited to:

  • Provide face-to-face customer service in branch to personal and business customers
  • Pitch sales of Westpac Group products and services and refer specialist enquiries
  • Produce financial reports, transaction summaries and balance sheets
  • Assist management and team with daily administrative tasks
  • Conduct banking transactions, cash handling and EFTPOS

Skills and Experience

  • Focus on achieving sales targets and exceeding KPIs
  • Have a sound mathematical and financial acumen
  • Exhibit a passionate and positive work attitude
  • Demonstrated customer service experience
  • Ability to utilise financial computer software and systems
  • Great verbal and written communication abilities

Benefits

  • Participate in Westpac’s Best Banker Programme to obtain professional qualifications
  • Align yourself with a strong and nationally recognisable brand
  • Obtain a nationally recognised Certificate III qualification
  • Job security and career development opportunities
  • Work alongside supportive colleagues and management
  • Innovative and progressive office environment
  • Be a part of a career, not just a job

How to Apply

Please note that you must identify as Aboriginal or Torres Strait Islander descent to be eligible for this role.

To apply, complete the online application form and attach a copy of your resume and cover letter outlining your suitability for the available role.

Only shortlisted candidates will be contacted directly.

Applications close Sunday 2nd of August 2020

Recruitment Kit: