Want to turn your passion for technology and great customer service into a career?Complete an entry-level, fulltime IT traineeship through Maxima at Kinetic IT!Our Host Employer, Kinetic IT, are an Australian owned and forward-thinking IT service provider supplying organisations with technology solutions for success. With specialisations in artificial intelligence, cyber security, and cloud-based programs, they can change the way the world moves with one IT integration at a time.Across 12-months you will be allocated paid study time towards achieving a nationally recognised Certificate III in Information Technology. Whilst working gaining industry experience, you will also receive continuous mentoring from a dedicated Maxima consultant.Day-to-day you will be providing efficient and effective helpdesk support to all staff and customers using a ticketing system. Upon completion you will have a thorough understanding of both customer service techniques, and various IT operations.Benefits:Above Traineeship Award wagesAll training provided – no previous experience or knowledge requiredFulltime leave entitlementsDuties Include:Handle incoming IT related enquiries and requests from staffProvide technical support and troubleshootingPerform basic repairs and maintenance to IT equipmentGather reports on ticketing and system issuesWork with mixture of Microsoft, Google, Android, and Apple technologiesAbout You:Passion and interest for all things IT relatedCan build rapport with a variety of groupsHigh attention to detailStrong problem-solving skills and takes initiativeAbility to multi-task and work well under pressureWillingness to learnRole Requirements:Cannot have completed a Certificate III in IT or higher (e.g. Bachelor or Masters)Knowledge of Microsoft Suite of applications and operating systemsHow to Apply:Please note that you must be of Aboriginal or Torres Strait Islander descent to be eligible for this role.Please comply with all mandatory State Government and Host Employer directives for COVID Vaccinations prior to commencement of work.Complete the online application form and attach a copy of your resume and cover letter outlining your suitability for the available role. National Traineeship award and conditions apply.Only shortlisted candidates will be contacted. 30000 AUD Australia - WA Perth East Perth 6004
Job Opportunity | IT Helpdesk Traineeship | Indigenous Identified | Maxima Group Training

IT Helpdesk Traineeship | Indigenous Identified

Want to turn your passion for technology and great customer service into a career?

Complete an entry-level, fulltime IT traineeship through Maxima at Kinetic IT!

Our Host Employer, Kinetic IT, are an Australian owned and forward-thinking IT service provider supplying organisations with technology solutions for success. With specialisations in artificial intelligence, cyber security, and cloud-based programs, they can change the way the world moves with one IT integration at a time.

Across 12-months you will be allocated paid study time towards achieving a nationally recognised Certificate III in Information Technology. Whilst working gaining industry experience, you will also receive continuous mentoring from a dedicated Maxima consultant.

Day-to-day you will be providing efficient and effective helpdesk support to all staff and customers using a ticketing system. Upon completion you will have a thorough understanding of both customer service techniques, and various IT operations.

Benefits:

  • Above Traineeship Award wages
  • All training provided – no previous experience or knowledge required
  • Fulltime leave entitlements

Duties Include:

  • Handle incoming IT related enquiries and requests from staff
  • Provide technical support and troubleshooting
  • Perform basic repairs and maintenance to IT equipment
  • Gather reports on ticketing and system issues
  • Work with mixture of Microsoft, Google, Android, and Apple technologies

About You:

  • Passion and interest for all things IT related
  • Can build rapport with a variety of groups
  • High attention to detail
  • Strong problem-solving skills and takes initiative
  • Ability to multi-task and work well under pressure
  • Willingness to learn

Role Requirements:

  • Cannot have completed a Certificate III in IT or higher (e.g. Bachelor or Masters)
  • Knowledge of Microsoft Suite of applications and operating systems

How to Apply:

Please note that you must be of Aboriginal or Torres Strait Islander descent to be eligible for this role.

Please comply with all mandatory State Government and Host Employer directives for COVID Vaccinations prior to commencement of work.

Complete the online application form and attach a copy of your resume and cover letter outlining your suitability for the available role. 

National Traineeship award and conditions apply.

Only shortlisted candidates will be contacted.

Recruitment Kit: