Banking Traineeship | Aboriginal Identified

About Maxima:

Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in Traineeships.

Your Host Employer:

NAB’s vision is to be Australia’s leading bank, trusted by customers for exceptional service. They have been helping customers with their money for over 150 years, with a Retail network of 600+ branches. NAB supports local communities and aims to become the bank of choice for First Nations people. 


  • Complete a nationally recognised Certificate III in Financial Services
  • Earn while you learn with no study debt
  • Stable working hours with leave entitlements
  • Specialised Consultant in supporting and mentoring First Nations People
  • Great career progression upon completion

The Role: 

Maxima, and NAB, are looking for a motivated individual to undertake an entry-level Banking Traineeship at their Coolangatta branch.

In this role as a Customer Advisor, you will support customers with their everyday banking needs. Anything from welcoming customers in store with transaction enquiries, to promoting NAB products and services, you will learn the ropes of the banking industry from an administrative perspective. 

This fulltime position will see you working alongside industry experts gaining hands-on experience whilst studying towards a nationally recognised Certificate III in Financial Services.

Duties Include: 

  • Respond to incoming and outgoing enquiries 
  • Recommend and refer financial services and products
  • Cash handling, EFTPOS and financial reporting
  • Teach customers how to use their new/existing banking product 
  • Deliver an outstanding, positive service to all customers
  • Additional administrative tasks as required 

About You:

  • Passionate about providing quality customer service
  • A proactive attitude and takes initiative
  • Ability to work well under pressure 
  • High attention to detail 
  • Have good written and verbal communication skills
  • Sound knowledge of computers, including Microsoft Office

Role Requirements:

  • Identify as First Nations Australian

How to Apply:

Click Apply and complete the online application form and attach a copy of your resume and cover letter outlining your suitability for the available role.

Please note this is an Identified position and you must identify as First Nations (Aboriginal and/or Torres Strait Islander) to be eligible for this role. Only shortlisted candidates will be contacted directly. National Traineeship wages and conditions apply.

For further information please visit our website or email  

At Maxima we are committed to supporting positively diverse and including workforces which value all backgrounds and experiences.  We encourage applications from First Nations Peoples, people from a culturally or linguistically diverse background, people of all gender identities and people living with a disability.

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Apply now