Maxima’s Recruitment Services team embody a “candidate first” mindset and aim to ensure appropriate job matches between applicants and employers to ensure sustainable employment opportunities. The Office and Professional Recruitment team are a cohesive team who work together to support our clients and candidates to find their perfect match.
About the Role:
Maxima’s valued client is seeking a Customer Contact Officer to conduct warm calls to prospective clients. On any given day, you will be provided with a list of prospective clients to contact to discuss their current real estate plans – and offer them relevant services. Scripts for these conversations are provided.
Shifts are 3 hours long between 9am – 6pm, with some flexibility to work shifts around availability. The ideal candidate will be able to complete 7 – 8 shifts per week across Monday to Fridays.
Paying $33.38/hr casual + super, this role is entirely working from home, so an ergonomic work from home set up is required. Part of the onboarding for this role will include providing proof of appropriate work from home set up.
Please note that computer, phone and internet are not provided for by the client, this requires you to utilise your own.
This role is casual, going for approximately 3 months, with closure during the Christmas period.
Duties of the role include:
- Conducting warm calls from a list of prospective clients provided to you
- Up to 80 calls per shift
- Relevant administration, ie. Documenting conversations.
About You:
- Exceptional customer service skills
- Previous experience in either telemarketing or call centre required
- Excellent communication skills, both written and over the phone
- Ability to work from home, with suitable working from home space – chair, desk, internet connection.
- As part of your application, please include a brief cover addressing the below key points
- A suitable work from home set up
- Previous experience in customer service, call centre or telemarketing
- Your availability for shifts throughout the work week
Benefits of joining Maxima’s temporary recruitment services:
- Subsidised Skin Cancer checks
- Free yearly flu shots
- Employment Assistance Program
- Ongoing monitoring and support
About Maxima:
Maxima is a not for profit company, established in 1985, focusing on supporting people in their pursuit of meaningful and fulfilling work. Maxima has a range of employment divisions, including; temporary and permanent recruitment services (office and professional, and labour-hire), apprenticeships and traineeships, as well as Indigenous Employment Services.
Apply now