Customer Service Business Traineeship | Aboriginal Identified

Benefits:

  • Work for one of Australia’s big four banks
  • Part time and full-time opportunity available
  • Complete a fee-free nationally recognised Certificate III in Business
  • Entry level position available for Aboriginal and/or Torres Strait Islanders
  • Gain paid real-world experience, mentorship, and training to set you up for a successful career in banking
  • Receive mentoring and support from a specialised and experienced First Nations Consultant

The Role: 

Location: South Hedland WA
Duration: 12-month Traineeship

As a Customer Advisor Trainee, you will support customers with their everyday banking needs. Anything from welcoming customers in store with transaction enquiries, to promoting products and services, assisting you to learn the ropes of the banking industry. 

Under the guidance of experienced mentors, your responsibilities will include:

  • Respond to incoming and outgoing enquiries 
  • Recommend and refer financial services and products
  • Cash handling, EFTPOS and financial reporting
  • Teach customers how to use their new/existing banking product 
  • Deliver an outstanding, positive service to all customers
  • Additional administrative tasks as required 

About You:

To be successful in this traineeship, you’ll need to:

  • Passionate about providing quality customer service
  • A proactive attitude and takes initiative
  • Ability to work well under pressure 
  • High attention to detail 
  • Have good written and verbal communication skills
  • Sound knowledge of computers, including Microsoft Office

Eligibility Criteria:

•    Identify as Aboriginal and/or Torres Strait Islander

About Maxima:

Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in First Nations Traineeships, with regular in person visits and continuous support.

For further information please visit our website www.maxima.com.au or email IndigenousEnquiries@maxima.com.au   

Please note only shortlisted candidates will be contacted directly.

National Traineeship wages and conditions apply.

Maxima is committed to building inclusive and diverse workforces that value all backgrounds and experiences. We welcome applications from First Nations Peoples, people from culturally and linguistically diverse backgrounds, people of all gender identities, and people living with disability.

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Apply now