Our client is seeking a Security Service Centre Issuing Officer to support a small dynamic team with applications and renewals of Maritime Security Identification Cards (MSIC’s).The role is Monday to Friday, 40 hours per week.
Key duties:
- Data entry
- Contacting customers requesting further information
- Process applications and issues access and MSIC’s.
- Ensure the integrity of the Security Service Centre and MSIC process are maintained in line with DHA’s requirements.
- Communicate effectively with all customers using tact and diplomacy.
- Account for and reconcile all SSC financial transactions.
- Assist with the retention of MSIC records and assist with the preparation of reports in line with DHA’s requirements.
- Liaison with government agencies/bodies.
You will need strong attention to detail, prioritisation, management skills and strong customer service.
Essential skills:
- Current valid Maritime Security Identification Card (MSIC) is required.
- Minimum 3 years-experience in administration with preference for MSIC or maritime experience.
- Highly developed computer skills and accurate data entry.
- Proficient in MS Word, MS Excel.
- Experience in database programs is preferred.
- Experience in maritime or aviation industry is preferred.
- Strong attention to detail.
- Self-disciplined and able to meet tight deadlines.
- Ability to work dynamically within a small team.
- Outstanding communication skills and customer focus.
- Ability to work autonomously and collaboratively.
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At Maxima we are committed to supporting positively diverse and including workforces which value all backgrounds and experiences. We encourage applications from First Nations Peoples, people from a culturally or linguistically diverse background, people of all gender identities and people living with a disability.
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