Are you a friendly, organised, and professional administrator who thrives in a client-focused environment? We are seeking a Front of House Administrator to join a well-established allied health practice on a Monday to Friday basis. This is an excellent opportunity to become the welcoming face of a respected healthcare provider while supporting a busy and collaborative team.
About the Role
As the first point of contact for clients, you will play a vital role in creating a positive and professional experience from the moment they walk through the door. This position combines reception, administration, and customer service responsibilities within a fast-paced healthcare environment.
Key responsibilities include:
- Greeting and assisting clients in person and over the phone
- Managing appointment bookings, cancellations, and diary coordination
- Processing payments and maintaining accurate client records
- Responding to email and telephone enquiries
- Supporting practitioners and the wider team with administrative tasks
- Managing referrals, correspondence, and documentation
- Maintaining a welcoming, organised, and professional reception area
About You
You are a personable and organised professional who enjoys helping others and takes pride in delivering exceptional customer service. You can manage competing priorities, remain calm under pressure, and communicate confidently with a wide range of people.
You enjoy being part of a supportive team and are committed to providing a positive experience for every client.
Required Skills and Experience
- Previous experience in a reception, administration, or customer service role
- Strong verbal and written communication skills
- Excellent organisational skills and attention to detail
- Proficiency with Microsoft Office and computer-based systems
- Ability to manage multiple tasks and prioritise effectively
- Professional presentation and a positive, friendly attitude
- Experience within a healthcare, medical, or allied health setting will be highly regarded but is not essential
Why Join Us?
- Monday to Friday role with no weekend work
- Supportive and collaborative team culture
- Opportunity to work within a respected and growing healthcare practice
- Positive workplace focused on delivering outstanding client care
- Stable, long-term career opportunity
- Convenient and welcoming work environment
How to Apply
Click Apply Now and upload your current resume outlining your reception, administration, and customer service experience. Suitable applicants will be contacted to discuss the opportunity further.
Apply now