Your Host Employer:
Advara HeartCare is improving Australia’s heart health today, for the impact on tomorrow and for generations to come. They stand for relationships built on care and empathy, and outcomes achieved by clinical expertise, collaboration and innovation. Advara HeartCare is the largest Cardiology provider in Australia, with over 65 locations and 100 doctors throughout metro and regional locations. Their scale and expertise enable them to provide continuity of care, and access for patients when and where it is needed.
Benefits:
- Complete a nationally recognised Certificate III in Business
- Gateway into a secure career
- Earn while you learn with no study debt
- Supported by a dedicated Maxima Consultant
The Role:
Maxima, and Advara HeartCare, are looking for a committed individual to undertake a Business Traineeship working as a Patient Services Officer.
Day to day you will be responsible for providing friendly customer service and administrative support to patients, staff and clinicians, booking and rescheduling appointments and liaising with hospital staff and doctors.
Throughout this 18-months, fulltime opportunity you will gain hands on experience, paid training and continuous mentoring towards gaining a nationally recognised Certificate III in Business.
Located primarily at the Gawler clinic, you will occasionally be rostered at the Adelaide and Leabrook clinics.
Duties Include:
- Welcome patients and visitors
- Create and update patient records
- Answer incoming telephone calls and follow-up where required
- Schedule patient appointments and testing results
- Process payments and Medicare rebates
- Maintain reception and waiting area
About You:
- Ability to build rapport with a variety of individuals
- Showcases initiative and problem-solving skills
- Demonstrated attention to detail
- Remains calm when working under pressure
- Strong organisational and time management skills
- Excellent communication skills, verbal and written
Role Requirements:
- Sensitive to private and confidential information
- Previous customer service experience
- Competent use of Microsoft Office applications
- Reliable transport
How to Apply:
Click Apply and complete the online application form, attaching a copy of your resume and cover letter outlining your suitability for the available role.
Please note that only shortlisted candidates will be contacted directly.
National Traineeship wages and conditions apply.
About Maxima:
Maxima is a leading Group Training Organisation – we manage recruitment, placement and ongoing support of trainees and apprentices on behalf of our host employers. We aim to help you kick-start your career into the job or industry of your choice, boost your employment credentials and equip you with the skills and knowledge to be able to succeed in the future.
For further information please visit our website www.maxima.com.au
At Maxima we are committed to supporting positively diverse and including workforces which value all backgrounds and experiences. We encourage applications from First Nations Peoples, people from a culturally or linguistically diverse background, people of all gender identities and people living with a disability.
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Apply now