Benefits:
- Complete a free, nationally recognised Certificate III in Allied Health Assistance
- Identified role for an Aboriginal or Torres Strait Islander candidate as part of Hearing Australia’s commitment to their Reconciliation Action Plan
- Possible pathway to ongoing employment at completion of traineeship
- Specialised Consultant in supporting and mentoring First Nations People
Your Host Employer:
Since 1947, Hearing Australia has provided expert hearing care to Australians of all ages and from all walks of life. They are committed to helping people across the nation stay connected to the people and life they love.
With their dedicated team, they are the nation’s largest provider of government-funded hearing services for children, young adults up to the age of 26, Aboriginal and Torres Strait Islander people, pensioners and veterans.
The Role:
Location: Cairns City QLD
Duration: 12-month Traineeship
As a Clinical Assistant Trainee, you’ll gain hands on experience in customer service, administration and clinical support, making a difference in the lives of clients from diverse backgrounds. You’ll work alongside passionate professionals and receive full training and guidance.
Under the guidance of experienced mentors, your responsibilities will include:
- Greet clients and attend to all counter and telephone enquiries
- Cover reception and undertake general administration duties including booking client appointments, processing claims, data entry and monthly reports
- Liaise with clients comprising of children and adults, some with complex needs, as well as clients with multicultural & Aboriginal and Torres Strait Islander backgrounds
- Perform minor hearing aid repairs and troubleshooting
- Assist Clinicians with the provision of clinical services including identifying client needs, offering professional advice and demonstrating the use of hearing aids
- This role will require regular travel to remote communities in various locations
About You:
To be successful in this traineeship, you’ll be:
- Passionate about providing excellent customer service
- Excellent communication skills
- Adaptable to change
- Friendly and have a welcoming nature
- Great team player
- Thrive working under time constraints
- Work effectively as part of a team and under limited supervision
Role Requirements:
- Identify as Aboriginal and/or Torres Strait Islander
- Driver’s licence
- National Police Check (or willing to obtain)
- Able to build rapport with a variety of people and groups
- Strong computer knowledge including Microsoft Office
About Maxima:
Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in Traineeships.
For further information please visit our website www.maxima.com.au or email IndigenousEnquiries@maxima.com.au
Please note only shortlisted candidates will be contacted directly.
This position is paid under the National Training Wage.
Apply now