Business Traineeship – Customer Service and Administration
Start your career in local government while gaining practical experience and a nationally recognised qualification.
The City of West Torrens and Maxima are offering 2 traineeship opportunities based in Hilton, South Australia.
Benefits:
- Complete a fee-free, nationally recognised Certificate III in Business
- 18-month traineeship with practical workplace experience
- Work Monday to Friday, 8 hours a day, with a monthly Rostered Day Off (RDO)
- Experience working across different Council departments
- An opportunity to build skills in local government
Your Host Employer:
Nestled ‘between the city and the sea’, the City of West Torrens is a dynamic and forward-thinking local government authority and home to a population of around 65,000 residents.
Working with the City of West Torrens (CWT) offers you a chance to make a real difference to the community, helping to achieve their vision of making West Torrens ‘the best place to live, work and enjoy life’. With around 270 staff across various divisions, there is always something new happening and projects to be involved in.
The Role:
As a Business Administration Trainee, you will have the opportunity to work across various departments including Customer Service, Community Development, Human Resources or Compliance for full council exposure.
Under the guidance of experienced mentors, your responsibilities will include:
- Provide efficient, friendly and professional customer service both in person and over the phone
- Handle incoming calls and emails and direct them appropriately
- Assist with administrative tasks such as data entry and file management
- Assist with projects and community facilities as needed
- Rotate across three departments to assist and learn in different areas of the Council
- Additional administrative duties as required
- Traineeship to commence on the 27th of January 2027
About You:
To be successful in this Traineeship, you’ll need:
- Passionate about your local community
- Love learning new things with a positive attitude
- Driven to produce high quality work
- Excellent literacy and the ability to follow instructions
- Showcase initiative and problem-solving skills
- Excellent interpersonal and communication skills
- Ability to work under pressure and prioritise tasks effectively
Eligibility Criteria:
- National Police Check and Working with Children Check (or willing to obtain)
- Previous customer service experience (advantageous)
- Hands on experience with technology, including Microsoft Office
- Driver’s licence not required for this position
- City of West Torrens catchment residents, school-based eligible trainees, and people living with a disability are encouraged to apply.
About Maxima:
Maxima is a leading Group Training Organisation – we manage recruitment, placement and ongoing support of trainees and apprentices on behalf of our host employers. We aim to help you kick-start your career into the job or industry of your choice, boost your employment credentials and equip you with the skills and knowledge to be able to succeed in the future.
For further information please visit our website www.maxima.com.au
Residents of the council area are strongly encouraged to apply.
Please note that only shortlisted candidates will be contacted directly.
National Traineeship wages and conditions apply.
Apply now