Benefits:
- Complete a fee-free, nationally recognised Certificate III in Financial Services
- Entry level position available for Aboriginal and/or Torres Strait Islanders
- Gain paid real-world experience, mentorship, and training to set you up for a successful career in banking
- Receive mentoring and support from a specialised and experienced First Nations Consultant
Your Host Employer:
The Commonwealth Bank, also known as CommBank, is one of Australia’s leading banks, serving more than 17 million customers. Their services expand to retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and share broking products and services. With customers at the heart of everything they do, they are focused on helping people and businesses move forward financially.
The Role:
Location: Nambour QLD
Duration: 24-month Traineeship
As a Customer Service Representative Trainee, you will support customers with their everyday banking needs. Anything from welcoming customers in store with transaction enquiries, to promoting CommBank products and services, assisting you to learn the ropes of the banking industry.
Under the guidance of experienced mentors, your responsibilities will include:
- Welcome customers and offer exceptional service
- Assist with bank transactions, cash handling and savings needs
- Educate customers on digital banking services
- Provide relevant advice to customers
- Follow-up customer enquiries, delegating where required
About You:
To be successful in this traineeship, you’ll need to:
- Positive and proactive attitude
- Willingness to learn
- Great communication skills, written and verbal
- Strong work ethic; punctual and reliable
- Hands-on experience with technology, including Microsoft Office
Eligibility Criteria:
- Identify as Aboriginal and/or Torres Strait Islander
About Maxima:
Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in Traineeships, with regular in person visits and continuous support.
For further information please visit our website www.maxima.com.au or email IndigenousEnquiries@maxima.com.au
Please note only shortlisted candidates will be contacted directly.
National Traineeship wages and conditions apply.
Maxima is committed to building inclusive and diverse workforces that value all backgrounds and experiences. We welcome applications from First Nations Peoples, people from culturally and linguistically diverse backgrounds, people of all gender identities, and people living with disability.
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Apply now