First Nations Customer Service-Freight Traineeship – School-Based | Qantas

Kickstart your deadly career with Maxima and Qantas through a School-Based Traineeship, where you’ll combine paid employment with completion of your secondary school studies. 

A School-Based Traineeship is a paid opportunity that allows students to gain firsthand industry experience while working towards a nationally recognised qualification that contributes to their High School Certificate. You’ll attend school while working part time to complete your Traineeship.

Benefits:

  • Complete a free, nationally recognised Certificate II in Workplace Skills OR Certificate III in Business
  • Work one day a week onsite at Qantas
  • Earn while you learn over two years with no study debt
  • Contribute towards your High School Certificate
  • Receive mentoring and support from a specialised and experienced Maxima Consultant

The Role: 

As a School-Based Trainee, you will work onsite at Qantas one day a week, providing exceptional customer service, while attending school on the remaining days.

These opportunities are due to commence early January 2026.

Under the guidance of experienced mentors, your responsibilities will include:

  • Provide direct customer service support including handling and receiving customer inquiries
  • Create and confirm freight manifests
  • Deliver, retrieve and transfer documents from aircraft, Trace freight, and other Freight customer service functions
  • Develop your knowledge of the aviation industry

About You: 

  • Positive and proactive
  • Willing to learn and take initiative
  • Able to build rapport with a variety of people 
  • Great written and verbal communication skills
  • Punctual, reliable and have a strong work ethic
  • Strong computer knowledge including Microsoft Office 

Role Requirements:

  • Identify as Aboriginal and/or Torres Strait Islander
  • Commencing Year 11 in 2026
  • Able to meet Qantas’ onboarding requirements:
  • Identification requirements for an ASIC Check
  • Medical clearance

About Maxima:

Maxima’s First Nations Employment Team provides culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in First Nations Traineeships, with regular in person visits and continuous support.

For further information or if you wish to have a yarn about our deadly traineeship program, please email IndigenousEnquiries@maxima.com.au 

National Training Wage applies.

 

Apply now