About Maxima:
Maxima is a leading Group Training Organisation – we manage recruitment, placement and ongoing support of trainees and apprentices on behalf of our host employers. We aim to help you kick-start your career into the job or industry of your choice, boost your employment credentials and equip you with the skills and knowledge to be able to succeed in the future.
Host Employer:
Our Host Employer are qualified and experienced Insurance Broker, they work tirelessly to provide thousands of Australians with the highest level of protection for themselves, their business and the things they hold dear. For more than three decades they have been working diligently to ensure every client receives a friendly, professional, customised service.
The Role:
Are you a recent school leaver or looking for a career where you can learn, grow and build valuable skills? This is an exciting opportunity to join a successful and well-established Insurance Brokerage while completing a Certificate III in Business Administration.
Located within the Eastern City fringe at Norwood, you will learn aspects of business administration, while gaining exposure to the insurance industry including how brokers support clients, manage policies and deliver exceptional customer service.
This full-time traineeship offers the perfect starting point for someone wanting to gain hands-on experience in a professional office environment while being supported to complete a nationally recognised qualification.
Duties Include:
- Answer incoming calls
- Respond to internal and external enquiries
- Generate and follow up quotes
- Prepare client correspondence
- Provide updates on client status reports
- Assist with customer complaints, escalating where required
- General office administrative duties including board room preparation and stationery maintenance
- Credit Control
About You:
- Passion for creating a positive customer experience
- Proficient communication skills, both verbal and written
- High attention to detail
- Effective time management skills
- Recent school leavers are encouraged to apply
Role Requirements:
- Previous customer service experience (highly desirable)
- National Police Clearance (or willing to obtain)
- Strong computer knowledge
- Ability to pass fit for work assessment including drug and alcohol screening
- Please note this role does not include onsite parking, so access to reliable transport or the ability to commute via public transport is required.
How to apply:
Submit an application with your resume and a cover letter attached. We are interested in getting to know who you are and why you are interested in this role and not a generic AI response.
Applications without a cover letter will not be considered.
Please note this is a traineeship role, subject to traineeship eligibility, wages and other traineeship requirements and criteria. Only shortlisted candidates will be contacted.
Apply now