Quality + Safety
Maxima is committed to Quality and Safety
Maxima is a not-for-profit organisation which works with customers nationally to provide a range of employment, training and career development programs and services.
Maxima promotes a positive culture of health and safety and is committed to eliminating incidents and injury as far as practicable. To achieve this, and demonstrate continual improvement, Maxima will routinely identify, monitor and address its service, quality and health and safety management by setting and measuring objectives. Staff are encouraged to provide improvements and new ideas relating to the improvement of quality, health and safety in the workplace.
Maxima’s Integrated Quality and Safety Policy forms the framework upon which Maxima sets its objectives, and is the driver for implementing and improving our integrated management system so that we can maintain and improve our service, quality and safety performance whilst complying with all relevant legal and regulatory requirements.
Maxima have adopted the seven quality management principles from ISO 9000 in order to enhance corporate performance and achieve sustained success.
- We listen to and understand our customers
- Leadership creates and sustains shared values and culture
- Staff are engaged, empowered and competent
- We use a process approach
- There is an ongoing focus on improvement
- Decision making is risk-based (preventative) and evidence-based
- We invest in corporate relationships.
Maxima will adopt a number of strategies to demonstrate our commitment to quality and safety:
- Develop safe working practices to ensure hazards to workers are controlled
- Gather feedback to help improve the services we provide
- Enable fair and effective representation and participation of workers in service, quality, health and safety matters
- Continually improve the effectiveness of our systems and processes so that we meet or exceed our customer’s expectations without compromising health and safety
- Ensure compliance with legal and other requirements affecting the business
- Develop and maintain an integrated management system (IMS) which meets Maxima’s business needs including but not limited to the requirements of ISO 9001:2015, ISO 45001:2018, the National Standards for Disability Services, GTO National Standards and ASQA RTO Standards.
Maxima wants all of their employees to be safe at work and encourages you to think about the reason for coming home safe.
Maxima’s WHS Objectives
The health and safety of all Maxima employees, as well as visitors and contractors, is of prime importance. This is a shared responsibility between Maxima, the host employer and all Maxima employees.
To achieve our WHS objectives, Maxima maintain a WHS Management System. This system seeks to:
- Develop awareness of the provisions and requirements of the WHS Acts & Regulations
- Promote health and safety awareness and encourage safe working practices and attitudes
- Develop and maintain regular workplace assessment and reporting procedures
- Ensure all hazards and risks to health and safety are identified, assessed, and where they cannot be eliminated are effectively evaluated, monitored and controlled
- Engage in meaningful consultation between permanent and temporary workers and management
- Provide suitable training and awareness in accident and injury prevention
- Provide adequate WHS and First Aid services
- Comply with health and safety legislation and regulations and good, established practices including Australian Standards
- Support the rehabilitation of injured employees.
To maintain this system across our extensive host client base, Maxima has established a dedicated WHS Management Unit comprising prevention and rehabilitation professionals, which include:
- Specialist WHS Risk Management Consultants
- Field safety monitoring coordinators
- Rehabilitation & Return to Work Coordinators
- Rehabilitation and Claims Management Consultants.
Our resources are complemented by a panel of specialist WHS consultants who are available to provide expert independent advice on a range of safety and injury management issues.
All employees have a general responsibility in terms of the WHS Act (2012). To minimise the risk of injury or illness at work, it is important that all Maxima employees receive, understand and agree with Maxima’s WHS requirements before commencing employment.
When starting a new job, employees should expect to receive a site-specific and job-specific induction from their host employer. All employers have the responsibility to comply with WHS legislation, including training and supervising staff, to ensure the environment is risk-free. The induction should familiarise you with business operations, facilities, policies and procedures surrounding WHS as well as specific duties and responsibilities.
It is up to all employees to alert their on-site Supervisor and/or Recruitment Manager/Consultant should they believe their health and safety are at risk.
If you have a comment or would like to report a Work Health & Safety issue, please fill out the details below.